Journalist Takes Palm Insurance To Task…..Urges CBL To Investigate

Alphonso Toweh

The publisher of The New Republic Newspaper has called on the Central Bank of Liberia to investigate Palm Insurance Corporation (PIC) for carrying out unprofessional and unethical practices in the country, especially against its customers.

In a letter of complaint filed to The Central bank of Liberia, Mr. Alphonso Toweh wrote that the Insurance Company failed to underwrite a liability for one of his vehicles which was involved into accident this month.  According to the corporation, its new policy has a clause which does not allow to incur liability for any vehicle if a client owes.

“According to PIC, it has a revised policy which supersedes what was given to me last year; and expires end of February, 2021.  The earlier policy given to Mr. Toweh expires February this year but does not have any such clause.  Palm said, it has a new policy which copy was not given to the publisher,” the letter stated.

In a preliminary investigation carried out at PIC office, all documents and receipts   requested by the Insurance Corporation from Mr. Toweh to authenticate his claim were correct.  Later, the corporation realized that there were inconsistencies in the documents processed in their office which led to them holding an emergency internal meeting with their staff.

This is the second time for PIC to carry out incorrect preparation of documents. Early this month, PIC issued a Tricycle document to Mr. Toweh instead of Toyota Pickup. After discovery, it was immediately corrected.

“As a supervisory body, I would appreciate were you to intervene into this matter in the shortest possible time,” the letter addressed to Central Bank Executive Governor, J. Aloysius Tarlue stated.

It is about time for Insurance companies in the country activities be carefully scrutinized as many of them are only interested in taking customers money and failing to perform the correct work. A press release signed by the Publisher of the New Republic Newspaper, Alphonso Toweh noted.

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About Cholo Brooks 14006 Articles
Joel Cholo Brooks is a Liberian journalist who previously worked for several international news outlets including the BBC African Service. He is the CEO of the Global News Network which publishes two local weeklies, The Star and The GNN-Liberia Newspapers. He is a member of the Press Union Of Liberia (PUL) since 1986, and several other international organizations of journalists, and is currently contributing to the South Africa Broadcasting Corporation as Liberia Correspondent.

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