LONDON (Reuters) – British Airways resumed some flights from Britain’s two biggest airports on Sunday after a global computer system failure created chaos, but hundreds of passengers were still waiting for hours at London Heathrow.
BA said it aimed to operate the majority of services from Heathrow and a near normal schedule from Gatwick, the capital’s second busiest airport. Heathrow, however, said it expected further delays and cancellations of BA flights.
At Heathrow’s Terminal 5, where BA is the dominant carrier, hundreds of passengers were waiting in line on Sunday and flight arrival boards showed cancelled flights.
Some passengers were curled up under blankets on the floor or sleeping slumped on luggage trolleys. Several passengers complained about a lack of information from BA representatives at the airport. Others said their luggage had been lost.
Source: News Now/Reuters/GMA News Online