Risk case study: ArcerlorMittal’s crisis management plan

Lakshmi_Mittal_LMThe global steel and mining company has an airtight crisis response framework, which it activated when the Ebola virus hit a village close to its plant in Liberia

Crisis scenario exercises range from desktop walk-throughs to fully simulated live rehearsals with actors, but can staging a fictitious terrorist attack or concocting a corporate scandal really help corporations to prepare for a crisis? ArcelorMittal thinks so. For its crisis management in response to the Ebola virus, which began in a village close to its plant in Liberia, the global steel and mining company is shortlisted for an Institute of Risk Management Award for Excellence in the Face of Adversity this year.

ArcelorMittal regularly trains staff to respond to crises, whether at plant, country or global corporate level. Every week it has on call a crisis team of 10, who must stay within four hours’ commute of its headquarters in Luxembourg. A live simulation of a crisis at global corporate level is rehearsed yearly. The most recent one, involving the fictitious failure of a nuclear power reactor in France, led to a radioactive cloud drifting towards three of the company’s French plants before a change in the wind direction diverted it towards Luxembourg. READ MORE OF THIS STORY

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About Cholo Brooks 16147 Articles
Joel Cholo Brooks is a Liberian journalist who previously worked for several international news outlets including the BBC African Service. He is the CEO of the Global News Network which publishes two local weeklies, The Star and The GNN-Liberia Newspapers. He is a member of the Press Union Of Liberia (PUL) since 1986, and several other international organizations of journalists, and is currently contributing to the South Africa Broadcasting Corporation as Liberia Correspondent.